Setting Up Non Business Days

Non business days can be configured for each Local organization or all organizations can inherit the Global settings for workday (system) setup. Workdays only need to be configured if the organization is using the Business Day option for escalation policies used in SmartSolve approvals, reviews, and tasks.

1. From the SmartSolve Portal Page, click the Home tab.
2. In the Setup and Policy section, click Setup.
3. In the User Management section, click Organization.
   Result: All organizations are displayed in the Organizations window.
4. Click the Code of your organization.
   Result: The Detail tab for the selected organization is displayed.
5. Click the Non Business Days tab.
6. Click Action > Add.
   Result: The Non Business Days entry window is displayed.
7. Enter or zoom to select the site(s) that these days will apply to.

8. Check the checkboxes of the days that are excluded from the work week.
9. Click the Save button.
   Result: The non business days have been applied to the selected organization(s).

See Also

Organization

Renaming the Global Organization

Setting Up Holidays